Software Selection in Manufacturing Industries Using a Fuzzy Multiple Criteria Decision Making Method, PROMETHEE

This paper presents an effective decision making framework for software selection in manufacturing industries using a multiple criteria decision making method, Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE). The method is improved in the present work by integrating with analytic hierarchy process (AHP) and the fuzzy logic. Fuzzy logic is introduced to handle the imprecision of the human decision making process. The proposed decision making framework is practical for ranking competing software products in terms of their overall performance with respect to multiple criteria. An example is included to illustrate the approach.